Tuesday, September 6, 2011

Loadrunner Controller cannot connect to Load Generator

Loadrunner controller cannot connect to Load Generators?
Here are a few things to check.
1) All the load generators are in the same network as the controller.
2) Load generator agent service is running on all the generators
3) Very important to make sure Windows Firewall is turned off. Agent service cannot start if windows firewall is on
4) Good practice to start the agent service/process as Administrator.

You should be able to make a connection between controller and generators.
Have a question? Please leave a comment and I would be glad to answer.

3 comments:

  1. I am not able to connect windows 7 machine as load generator in controller ... is there any solution to the above or work around for it?

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    Replies
    1. I am assuming you have already tried the above mentioned methods. Are you able to ping the controller from the load generator? Make sure there is no firewall running on the load generator in question. Finally, try rebooting your load generator and load controller. If this does not solve the problem, we can do a web conference to debug more.

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  2. Any update on this please? I set up the agent as a service on W2K8R2 through firewall and I got 51970 Error: Mercury File Transfer. No problem to run it as a process. Finally yesterday got the service working with a few tweaks (service run as the installer and user rights). I still like the service to work under SYSTEM account. Thanks.

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